Centro De Ingenieria Y Desarrollo Industrial
ISO 9001 & AS9100 Certified
Client of PRI Certification since 2011“After working more than four years with the PRI; we can see our work at a higher level than other certified companies; working with the PRI has made us grow as a company.”
Why did you choose PRI Certification?
“The PRI was chosen as certification body by the organizers of a program of government support for companies to seek certification to be providers of aeronautical sector.”
What was your experience like with PRI Certification?
“Work with findings is not something nice, but the PRI Certification page is very friendly in that sense; we did not have problems to send all the required information.”
Where there any pleasant surprises or something that stood out during your interaction with PRI Certification?
“Some days ago, PRI communicated us that there were non-conformities in its process, and it will be necessary to do some adjustments that would not affect us, was somewhat surprising, many organizations do not disclose this type of information. It’s nice to have good communication.”
Estela Gonzalez Caballero, Quality Coordinator, egonzalez@cidesi.mx
Carolina Precision Machining
ISO 9001 & AS9100 Certified
Client of PRI Certification since 2012“Our company is very satisfied with our selection of PRI. We wanted a registrar that has an excellent reputation. PRI is known for being strict in the interpretation of the AS9100 Standard. We learn from each audit and apply these lessons toward improving our QMS.
We developed our QMS from scratch. We began with just a purchase order form and an invoice form. We chose NC State to train our employees as an introduction to ISO 9000 & AS9100C and also train internal auditors. We were fortunate to be selected for a grant that basically paid NC State for this service.”
Why did you choose PRI Certification?
“We chose PRI because of their excellent reputation throughout the industry. We wanted our certification to be meaningful and respected by present and future customers.”
What was your experience like with PRI Certification?
“PRI has been very thorough in each and every audit. We have not questioned one single finding or NCR written. Each NCR was explained in detail. Our goal has been to use each finding as a learning tool. It is working well for us.”
Where there any pleasant surprises or something that stood out during your interaction with PRI Certification?
“I think the most pleasant surprise is PRI’s EQM system. It is simple to use for resolving NCRs found during the course of an audit. It provides a direct link to the auditor and probably creates a transparent audit history for oversight review.”
Glen Baysinger, Quality Assurance Manager, gbaysinger@cpmmachining.com
DRS Technical Services, Inc.
ISO 9001 & AS9110 Certified
Client of PRI Certification since 2011“PRI brings a reputation that enhances the standard to which our organization is certified to. The team at PRI is very professional and I would highly recommend them to a peer.”
Why did you choose PRI Certification?
“PRI was recommended by a sister business unit that was currently certified.”
What was your experience like with PRI Certification?
“The staff is very professional, provided detailed instruction on using EQM to provide audit evidence, and respond to inquiries in a timely manner.”
Where there any pleasant surprises or something that stood outduring your interaction with PRI Certification?
“The ease of use of the website (EQM) and support by PRI personnel.”
Mark Grahm, Quality Manager, mark.graham@drs.com
Euro-Composites
ISO 9001 & AS9100 Certified
Client of PRI Certification since 2009“We like the external point of view to our QA system. Their findings and comments had always been based on good practice. So we are happy to implement them. Over years few, we can see and measure an improvement in our system.”
Why did you choose PRI Certification?
“Years ago, PRI was chosen because of a better price.”
What was your experience like with PRI Certification?
“No issues, PRI staff was always helpful.”
Where there any pleasant surprises or something that stood out during your interaction with PRI Certification?
“It is more the overall, when we have questions, they respond on the same day. If we need help they do what they can. It’s like playing in a good team.”
Arno Toelkes, Senior Manager Quality Assurance, toelkes@euro-composites.com
IMARC Research Inc.
ISO 9001 Certified
Client of PRI Certification since 2013
"The auditor was very experienced and provided suggestions for consideration to improve our performance. He was also knowledgeable about the coming changes (ISO 9001:2015) giving us some (limited high level) insight into the impending updated requirements."
Why did you choose PRI Certification?
"IMARC Research selected PRI from a field of three registrar candidates recommended by our ISO consultant. PRI was attractive since they were US based, in our time zone and quite responsive to our inquiries."
What was your experience like with PRI Certification?
"IMARC has had a professional experience with PRI. They have excellent customer service and an experienced sales staff. We also appreciate EQM access for paperless retention and if needed, CAPA responses. We also appreciated the efficiency of the auditors and the auditing process. The auditors we have had were experienced, knowledgeable and courteous."
Where there any pleasant surprises or something that stood out during your interaction with PRI Certification?
"Pursuing ISO 9001 certification was new to our organization. We found PRI very helpful (and encouraging) and look forward to continuing our collaboration with PRI as we transition to ISO 9001:2015. IMARC has received follow-up information relative to the transition and lots of resource information sharing concerning accessing, understanding and complying with the new standard."
Mary Lewis, Quality Manager, mlewis@imarcresearch.com
Just in Time CNC Machining
ISO 9001 & AS9100 Certified
Client of PRI Certification since 2013“I have been extremely happy with the whole organization. Have never dealt with a group of such personable people that made things much more pleasant than expected. I would highly recommend PRI to anyone that I hear of that is looking for any service they may offer. I am very happy with PRI as a whole. I have mentioned the company to many of my friends who are consultants so that in the future should they need a registrar they know that this company is in my opinion the best I have dealt with.”
Why did you choose PRI Certification?
“I chose PRI because while I was looking for a suitable registrar they stood out as specializing in smaller companies. We were on a time limit with one of our largest customers to be certified to AS9100. In putting feelers out to a few registrars PRI responded within minutes by phone to answer all of my questions and they got me scheduled in to meet the deadline set by our customer.”
What was your experience like with PRI Certification?
“The entire staff were amazing to deal with. All of them were very friendly and helpful every step of the way. I always received immediate responses to every question.”
Where there any pleasant surprises or something that stood out during your interaction with PRI Certification?
“I think what stood out most for me was how at ease the Auditor made me feel during the audit process. I had never written a system for AS9100 before so I was extremely nervous, but she had me totally relaxed within minutes.”
Dave FitzSimmons, Quality Management Systems Coordinator, qualitycontrol@jitmachine.com
K & S Enterprises Success Story
ISO 9001 & AS9100 Certified
Client of PRI Certification since 2008
"We are blessed to have a registrar that helps its customers achieve what they are trying to achieve."
Why did you choose PRI Certification?
"We chose PRI Certification because of their knowledge in the field of Aerospace, their commitment to their customers and their willingness to audit each facility with the upmost respect and courteous tips for making a successful company even better."
What was your experience like with PRI Certification?
"At first we were a little concerned maybe a little intimidated by what we learned we were lacking for a successful audit. After our meeting, my colleagues and I, were off on a mission that has taken us to that next level. And even after our 8 year relationship we still maintain excellence in the aerospace industry."
Where there any pleasant surprises or something that stood out during your interaction with PRI Certification?
"The knowledge of the auditor was truly enlightening and very informative on proper procedures and process requirements that are expected to be adhered to, to be an AS9100 Certified company. After our initial audit, the waters calmed down a bit and my work flow was generated for the next audit."
"Thank you PRI for making industry standards easy to understand and for your experienced auditors who take the time to make sure you understand, excel and succeed."
Carl Kessler, Quality Manager, ckessler@ksentusa.com
American Metal Treating, Inc.
ISO 9001 Certified
Client of PRI Certification for 10+ years“Hi I’m Jeff Medlin. I’m the Quality Manager at American Metal Treatment in High Point, NC. We chose PRI Certification as our ISO company approximately eight years ago and we researched a lot of different companies. We chose PRI for one basic reason; we feel like with PRI once the audit is over with and everything is done, we have indeed earned our certificate, it wasn’t given to us and no one bought it. There are a lot of companies, a lot of registrars that we feel like once they leave the certificate wasn’t earned. But with PRI I can promise you it will be earned and you will get more out of it. They are a great company to workwith, their auditors are very professional and we hope to stay with them for a long time.”
Company Web site: http://www.americanmetaltreatinginc.com
Clark Metal Products
ISO 9001
Client of PRI Certification for 10+ years“Hello my name is Dave Kemerer, I’m the Quality Assurance Manager for Clark Metal Products. I started working with PRI in 1998 and have brought them on to my last 2 companies in which I’ve received ISO 9001 certification. I find that they provide a very fair but tough audit and I feel proud whenever we pass. I highly recommend them!”
Company Web site: http://www.clark-metal.com
ISO 9001 & AS9100 Certified
Client of PRI Certification for 10+ years“I’m Bill Bretz, the Operations and Purchasing Manager at Hamill Manufacturing. Our experience with PRI Certification has been very positive. They do a challenging and through job of reviewing our process and systems, they offer practical and insightful opportunities for improvement. When they have a finding it’s never a gotcha situation, it’s simply a recounting of the situation and where we fell short and we simply respond to how we get better. I once had a customer state to us that we they found out that PRI was out registrar ‘Wow you have the Cadillac of registrars!’ and I think that’s a very fair assessment of their services.”
Company Web site: http://www.hamillmfg.com
ISO 9001 Certified
Client of PRI Certification for 10+ years“Hi this is Rick Stegman, I’m the Quality System Manager at Wheeler Bros., Inc. in Somerset, PA.We use PRI Certification; we selected PRI Certification because we are a small family owned company and we felt PRI Certification was a good fit for us. They made us sure, they made sure, we fulfill all the requirements of the standard and they hold us accountable to top performance. With PRI Certification we will feel like we earned certification, nothing was given to us, because we fulfilled each and every requirement. Pete Kucan, our auditor, is very personable and he puts the folks at ease. I feel very comfortable talking to Pete. Back at the office, Lori Paladino, she’s our client manager; she’s very personable and offers excellence customer service.”
Company Web site: http://www.teamwbi.com
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