
Performance Review Institute® (PRISM) is committed to the highest standards of legal, ethical, and professional conduct. The trust placed in our organization by customers, subscribers, auditors, accreditation participants, regulators, and industry partners depends on our integrity, professionalism, impartiality, and accountability.
We comply with all applicable laws, regulations, accreditation requirements, and organizational policies and expect every director, officer, employee, auditor, volunteer, contractor, committee member, and individual acting on behalf of PRISM to conduct activities in both the letter and spirit of those requirements. Every individual is expected to act honestly, professionally, respectfully, and in a manner that protects the independence and credibility of PRI's programs.
The credibility of PRI depends upon impartiality and objective, evidence-based decision making. Individuals performing audits, assessments, accreditation, certification, oversight, or related activities must act independently and base their conclusions solely on objective evidence and established program requirements. Personal interests, financial considerations, commercial relationships, or external pressures must never influence professional judgment or the outcome of an audit, assessment, accreditation, or certification decision.
PRI is committed to fair, consistent, and transparent processes. Audit findings and accreditation decisions must be supported by objective evidence, applied consistently across organizations, and free from favoritism or undue influence. Participants must protect confidential and proprietary information, respect intellectual property rights, disclose actual or potential conflicts of interest, and refrain from attempting to improperly influence auditors, technical experts, task groups, accreditation bodies, or decision-makers.
Questions or concerns regarding ethical conduct, legal compliance, conflicts of interest, audit integrity, impartiality, confidentiality, or other potential violations should be raised promptly. Employees should contact their supervisor, Human Resources, or the Ethics Hotline. Auditors, volunteers, subscribers, and program participants should contact their PRI staff representative or the appropriate program leadership. Directors should raise concerns with the Board Chair or the appropriate governance committee. PRI is committed to reviewing concerns fairly, promptly, and without retaliation against individuals who report concerns in good faith.
Integrity, impartiality, objectivity, transparency, and accountability are fundamental to PRI's mission and essential to maintaining confidence in our audit, accreditation, certification, and industry assurance programs.