Root Cause Corrective Action is designed to teach participants how to analyze problems and determine long-term solutions. Participants review each step in the RCCA process, complete an interactive scenario demonstrating each step of the RCCA process, and discuss requirements for responding to a Nadcap nonconformance report (NCR).  

Learning Objectives 

By the end of this training, you will be able to: 

• Explain the purpose of Root Cause Corrective Action (RCCA). 
• Demonstrate how to determine the root causes of an event.  
• Demonstrate how to determine, implement, and verify corrective actions. 
• Explain how to complete the RCCA process. 
• Describe how to appropriately respond to a Nadcap NCR. 

Who Should Attend 

Effective RCCA takes a team approach. Any person who is involved in RCCA, including but not limited to quality managers and quality engineers, will benefit from this course. 

Course Delivery 

Courses are created by a team of learning development professionals and industry-specific subject matter experts. PRI instructors have years of industry and auditing experience with an established background in the subjects they teach. Courses include regular knowledge checks, real-world examples, and interactive scenario-based and group activities so the learner can apply new knowledge during the learning experience.  

In Person Instructor Led

Courses are taught on site by well-qualified, experienced PRI instructors. They include group activities and discussions to engage learners so learners can apply knowledge immediately.  

Virtual Instructor Led

Online training sessions taught live by PRI instructors use interactive technology and include group activities and discussions to engage learners so learners can apply knowledge immediately.

eLearning 

This course is also available in the eLearning format. eLearning courses foster learning engagement through knowledge checks with feedback, scenarios, and interactivity allowing the learner to apply knowledge immediately.  See the RCCA eLearning options here.

This course has been developed and delivered by the Performance Review Institute (PRI) are pre-qualified by Probitas Authentication as meeting the AS9104/3A Continuing Professional Development requirements for AS9100, AS9110, and AS9120 auditor re-authentication.

“It’s so good, it should be mandatory.” Quality Engineer, Viking Aerospace 

“Excellent explanation of complex topic!” Engineering Manager, Haynes International