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The following constitute the terms and conditions to which registrants agree when purchasing  any Performance Review Institute (“PRI”) training course (“Terms & Conditions” or “Agreement”). If you are agreeing to these Terms & Conditions not as an individual but on behalf of your company or other legal entity then, “Customer” or “Registrant” or “you” or “your” shall refer to such entity and its affiliates, and you represent that you have the authority to bind such entity and its affiliates to these Terms & Conditions and you are binding your company to these Terms & Conditions. PRI and you shall each be referred to as a “Party” and together as the “Parties” in this Agreement. If you do not have such authority, or if you do not agree with these Terms & Conditions, you must not accept these Terms & Conditions and may not use the documentation, whether printed or available online, provided by PRI in relation with the training (“Training Material”). PRI reserves the right to review and update these Terms & conditions periodically at its sole discretion.

BY ACCEPTING THIS AGREEMENT, BY SUBMITTING AN ORDER OR PURCHASING A TRAINING COURSE THROUGH THE PRI TRAINING WEBSITE OR BY USING OR ACCESSING PRI TRAINING MATERIAL, YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT.

1. BOOKING

When purchase a course, your purchase represents an offer to PRI to book you onto the course you selected. After purchasing your course, you will receive an automated summary email of your selection. PRI will accept your offer by entering your purchased training onto the PRI system and sending you an email confirming that you have been booked together with information to begin your course.

2. PAYMENT

Fees will be paid by registrants at the point of booking via PRI’s secure online payment process. Payment is due upon receipt of invoice. Please note that if registrants do not provide accurate details (including type of card and number) or if your credit card company does not authorize payment, your purchase will be deemed void. PRI will not accept any liability for costs incurred as a result of purchases deemed void in this manner.

Sales taxes (VAT, TVA etc.), if any, are charged at the applicable rate depending on the product and/or customer.

3. YOUR OBLIGATIONS

You may not allow anyone else to access the courses via your log-in details. You must comply with all health and safety rules and regulations and any other reasonable security requirements that apply at the premises at which the training courses are provided. PRI reserves the right to remove any customer from a training course whose behavior is deemed inappropriate by PRI or its trainers. In these circumstances, PRI will neither refund any fees nor reimburse any other costs.

4. WARRANTY AND DISCLAIMER

PRI ensures that all training services are delivered diligently and in a good, workmanlike, timely and professional manner consistent with industry standards. The training services will be performed as described in the individual course agendas. PRI shall provide such trainers to present the training course as it, in its sole discretion, deems fit and PRI shall be entitled at any time to substitute any trainer with any other person who, in PRI's sole discretion, it deems suitably qualified to present the relevant course.

PRI does not warrant that the provision of any content online will always be available or be uninterrupted, timely or error free, that defects will be corrected or that such content is secure or free from bugs, viruses, errors and omissions.

5. LIMITATION OF LIABILITY

PRI does not accept responsibility for anyone acting as a result of information in, or views expressed on, its training courses including course materials. Opinions expressed are those of individual trainers and not necessarily those of PRI. Participants should take professional advice when dealing with specific situations.

PRI MAKES NO REPRESENTATIONS ABOUT THE RELIABILITY, ACCURACY, SUITABILITY, OR LACK OF VIRUSES FOR THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED IN THE SITE. ALL INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

PRI SHALL NOT BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR LOST PROFITS, WHICH MAY RESULT FROM THE USE OF, ACCESS TO, OR INABILITY TO USE THESE MATERIALS. UNDER NO CIRCUMSTANCES WILL THE TOTAL LIABILITY OF PRI TO YOU BASED ON ANY CAUSE OF ACTION EXCEED $100.

6. INDEMNIFICATION

Both Parties agree to defend, indemnify, and hold harmless the other Party and its directors, officers and employees from and against any demands, damages or liabilities (including reasonable attorney's fees) arising from a third-party claim that the indemnifying Party caused bodily injury (including death) or damaged real or tangible personal property.

7. OWNERSHIP AND INTELLECTUAL PROPERTY RIGHTS

PRI owns the intellectual property rights to all training materials including the design, text, and custom graphics of all printed materials, webinars, videos, and eLearning, and the audio of all webinars, podcasts, videos, and eLearning. . When you are given access to the Training Material, you are granted a non-exclusive, non-transferable, revocable license to use the Training Material. No Training Material may be copied, reproduced, uploaded, posted, displayed or linked to in any way, in whole or in part, without PRI's prior permission. Any such use is strictly prohibited and will constitute an infringement of PRI's intellectual property rights.

To provide a continuous check on the consistency and quality of training delivery, all students will receive a follow-up email at the end of each course asking to submit feedback in the form of a satisfaction survey. This feedback will be reviewed in detail and will be used to make continuous improvements to course content and delivery.

8. CANCELLATION AND TRANSFER

8.1. Cancellation by Registrants: Registrants who do not provide notification in accordance with the terms outlined below are not eligible for a refund and will forfeit the entire registration fee and any associated costs.

eLearning course purchases are not eligible for refund. Exceptions to this policy will be handled on a case by case basis and may require that the individual has not yet opened the learning materials digitally. 

Registrations cancelled in writing at least fourteen (14) calendar days prior to a scheduled course are eligible for a refund, minus $60.00 per registration.

Registrations cancelled in writing less than fourteen (14) calendar days prior to a scheduled course are eligible for a refund of 50% of the total cost of the registration fees per person.

Course transfer requests must be received in writing at least fourteen (14) calendar days prior to a scheduled course. The Registrant will be eligible for a one-time transfer into a different session of the same course, within the current calendar year, free of charge.

All requests for registration modifications, including substitutions and course transfers, should be provided in writing to PRI Training at PRI-Training@p-r-i.org.

8.2. Cancellation by PRI. PRI reserves the right to cancel any training course due to insufficient enrollment by providing notice prior to the scheduled course date. In the event of cancellation by PRI, you may elect to receive a refund of registration fees paid or credit toward alternative course(s). If a training course is cancelled by PRI due to any Force Majeure Event as defined herein, the Registrant is entitled to a full course credit. All PRI Training course credits issued must be applied towards a future course within the current fiscal year. All unused course credits will be forfeited and not transferred to the following fiscal year. If an unforeseen circumstance occurs and a course credit cannot be issued, PRI Training will provide a full refund.

9. CONFIDENTIALITY

Except as otherwise set forth in these Terms & Conditions, each party may disclose to the other party certain confidential information under these Terms & Conditions. Each party agrees that all code, inventions, know-how, business, technical and financial information or any information specifically designated as confidential or that could be understood to be confidential or proprietary by a reasonable person disclosed to such party (“Receiving Party”) by the disclosing party (“Disclosing Party”) constitute the confidential property of the Disclosing Party (“Confidential Information”) Any PRI technology, any commercial terms (including pricing) of these Terms & Conditions and any performance information relating to the products shall be deemed Confidential Information of PRI without any marking or further designation. Except as expressly authorized herein, the Receiving Party will use (and will ensure that its employees, Affiliates, agents, contractors and any approved third parties use) reasonable efforts (which shall be no less than the efforts used to protect its own confidential information of a similar nature) to prevent the disclosure of any Disclosing Party's Confidential Information for any purpose other than providing the training contemplated by these Terms & Conditions unless authorized by the Disclosing Party. The Receiving Party's nondisclosure obligation shall not apply to information which the Receiving Party can document: (i) was rightfully in its possession or known to it prior to receipt of the Confidential Information; (ii) is or has become public knowledge through no fault of the Receiving Party; (iii) is rightfully obtained by the Receiving Party from a third party without breach of any confidentiality obligation; or (iv) is independently developed by employees of the Receiving Party who had no access to such information. The Receiving Party may also disclose Confidential Information if so required pursuant to a regulation, law or court order (but only to the minimum extent required to comply with such regulation or order and with advance notice to the Disclosing Party).

10. MISCELLANEOUS

10.1 Dispute resolution: Arbitration. In the event of any controversy or claim arising out of or relating to these Terms & Conditions, the parties hereto shall consult and negotiate with each other and, recognizing their mutual interests, attempt to reach a solution satisfactory to both parties. If the parties do not reach settlement within a period of 60 days, any unresolved controversy or claim arising out of or relating to these Terms & Conditions shall proceed to binding arbitration under the Rules of Arbitration of the AAA. The parties shall seek to mutually appoint an arbitrator. If the parties cannot agree on a single arbitrator, then there shall be three (3) arbitrators: one selected by each party, and a third selected by the first two. Arbitration will take place in Pittsburgh, Pennsylvania. All negotiations and arbitration proceedings pursuant to this Section will be confidential and treated as compromise and settlement negotiations for purposes of all similar rules and codes of evidence of applicable legislation and jurisdictions. The language of the arbitration shall be English.

10.3 Contact. Please contact PRI's training department for any other training questions or requests by emailing: PRI-Training@p-r-i.org. 

10.4 Privacy Policy. All information provided by you under these Terms & Conditions will be treated in accordance with PRI's Privacy Policy Click to view the Privacy Notice.

10.5 Force majeure. Neither party shall be liable to the other for any delay or failure to perform any obligation under these Terms & Conditions (except for a failure to pay fees) if the delay or failure is due to unforeseen events which are beyond the reasonable control of such party, such as a strike, blockade, war, act of terrorism, riot, natural disaster, failure or diminishment of power or telecommunications or data networks or services, or refusal of a license by a government agency each a Force Majeure Event

10.6 Entire Agreement and severability. This Agreement is the entire agreement between you and PRI relating to the training and supersedes all prior or contemporaneous oral or written communications, proposals and representations with respect to the training or any other subject matter covered by these Terms & Conditions. If any provision of these Terms & Conditions is held to be void, invalid, unenforceable or illegal, the other provisions shall continue in full force and effect.

COVID-19 PRI TRAINING Update:
The safety and wellbeing of our customers is our highest priority. We are actively monitoring governmental updates regarding COVID-19 and adjusting as needed. All PRI Training venues are adhering to local and government regulations and social distancing guidelines. PRI Training reserves the right to cancel or postpone training sessions where circumstances beyond our control make it the most appropriate approach. If you are registered to participate in one of our training sessions, we will notify you if we need to make any changes, or please Contact Us  if you have questions.