We are excited to introduce PRI's new external Customer Support Portal, designed to enhance our customer’s experience with industry-managed program services, including Nadcap, MedAccred, TPG, and CAAP.

This portal serves as a centralized hub for all your support needs, focusing on three key areas:

Scheduling: Streamlined assistance with your audit schedules.

EAN: Easy access to guidance and troubleshooting for our online system.

Task Groups: Support for all inquiries related to Task Group activities.

Powered by Jira Service Management, our portal is built to improve response times and ensure efficient handling of your requests.

Why This Matters to You: The new portal simplifies how our customers interact with our services, offering faster support and clear, organized communication. Whether scheduling an audit, navigating EAN, or engaging with Task Groups, our goal is to make your experience seamless.

Get Started: Visit our portal at http://fullsight.atlassian.net/helpcenter/pri-support/ and explore how it can assist you today. We are committed to continuously improving our services, and this portal is a significant step in that direction.

Thank you for your ongoing support of PRI and the industry managed programs.